Return window

Unused stock items in their original, unopened packaging may be returned within 30 days of delivery. Contact us first to receive a return authorisation.

Exchanges & sizing

Ordered the wrong size? We're happy to exchange unopened stock items. Unlike jewellery, gloves cannot be resized — so please use our Sizing Guide and order samples before a bulk run to avoid sizing issues.

What can't be returned

• Hygiene-sensitive items (medical / disposable gloves) once opened.
• Custom, private-label or made-to-order production.
• Items showing signs of use, laundering or damage.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact us within 7 days with photos and your order number. We'll arrange a replacement or refund at no cost to you.

How to start a return

Email support@example.com with your order number and reason for return. We'll send return instructions and, where applicable, a shipping label.