Processing times

• In-stock items: dispatched within 2–5 business days.
• Custom / private-label production: typically several weeks depending on quantity and specification.
• You'll receive tracking details as soon as your order ships.

Methods & freight

• Small parcels: express courier (e.g. DHL, FedEx, UPS).
• Pallet & bulk orders: air or sea freight, quoted per shipment.
• We can ship on your carrier account or arrange freight on your behalf.

Duties, taxes & incoterms

International orders may be subject to import duties and taxes determined by the destination country. Unless agreed otherwise, orders ship on a DAP (Delivered at Place) basis and the buyer is responsible for any import charges. We can also quote DDP or EXW terms for larger contracts.

Need a freight quote?

For a delivered price to your location, contact our sales team with your product, quantity and destination and we'll provide a full landed-cost quote.